Digital Tax Portal Streamlines Government and Taxpayer Tasks
People-centric technology to benefit all
Together, we worked to identify a technology solution that would benefit both the tax authority and taxpayers by streamlining processes and improving transparency. It needed to be user-friendly, accessible and secure for a diverse range of taxpayers. To achieve this, a combination of technology was used, including:
- Our teams worked to build a scalable, secure application with dynamic web pages capable of handling real-time data processing and heavy traffic, while also being easy to maintain.
- Extensible markup language (XML) data formatting, to ensure seamless information exchanges between the tax portal and other systems, simplifying the submission process and reducing errors.
- Service-oriented architecture (SOA), enabling the integration of more than 200 tax-related services.
Streamlining services and submissions
The eDavki portal allows taxpayers to safely and easily fulfill obligations from anywhere at any time, submitting documents, reviewing information and collecting documents from the financial administration team. They can also view their tax cards, use online services and manage authorisation for themselves and other taxpayers.
For the administration team, there have been several benefits from its introduction such as cost savings on postage, a reduction in processing costs driven by fewer errors, the elimination of transcriptions and the introduction of automatic processing.
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Government
Streamline services and roll-out interconnected, citizen-centric solutions for a smarter society.
