Telecommunications
Enable digital acceleration that connects the world
Digital technologies give telecommunication providers the power to keep the world connected. But balancing innovation with business as usual is no mean feat, especially if done entirely in-house. Our managed services approach helps you continuously integrate new technologies into a stand-out customer experience. Together, our engineers, consultants and testers can help you deliver more, on-time and with fewer resources, accelerating your time to value and creating a more seamless customer journey.
Helping you navigate digital transformation
Digital acceleration is transforming the telco space – we’re here to help you meet changing market and customer expectations while reducing costs and improving customer experience.
Percent fewer resources
35Times more productive
1.5Percent fewer resources
35Times more productive
1.5Percent fewer resources
35Times more productive
1.5Percent fewer resources
35Times more productive
1.5Our expertise
What can we do for you?
Traditional telco models are evolving with the advent of new technologies, making IT transformation more important than ever.
We support your IT transformation with expertise in:
- Transition to microservices architecture and legacy removal
- Cloud migration – Google Cloud, Azure, AWS
- Strategic workforce management – creating correctly skilled, sized and agile global teams
- Strategic supplier ecosystems – combining engineering excellence with hyper-productivity and accelerated time to value
As the telco industry transforms, it will be vital to place the right ingredients into digital marketplaces to entice appetites across industries.
We help you navigate all aspects of digital marketplaces, including:
- Aggregation of device insights, data, analytics, intelligence and outcome
- Embedded ubiquitous connectivity, combining information, devices and purpose
- Financial fulfilment, leveraging open and digital banking and advanced credit checking
- Extensive experience in hyper-sized data sets, development of value extraction and execution
Telco customers expect omnichannel, unified experiences that mirror the frictionless journeys with other brands, making CX a number-one priority.
We help you create seamless customer journeys through:
- Zero-touch customer fulfilment
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Leveraging AI, generative AI and machine learning to create intuitive frictionless handovers from digital to physical
- Hyper-personalisation regardless of status and categorisation, individual, company or site location
- Intuitive interpretation of need to create new and adaptive packaging and pricing
The global B2B opportunity allows telcos to leverage the connectivity of people, places and devices.
We help you stay ahead with deep experience in:
- Adjacent industry technology trends in the automotive, logistics, retail, travel, energy, healthcare, government, banking and financial markets
- IoT, digital banking licenses and open banking
- AI, generative AI and ML
- Key technology bets where connectivity is core
From development to testing, integration and maintenance, we can support you across all aspects of operational support systems.
We support your modernisation with expertise in:
- 5G RAN 3GPP – test management, license controls and northbound interface management
- IP multimedia subsystems (IMS) – developing, testing and maintaining call session control functions (CSCF) and session border gateways (SBG)
- Network function virtualisation (NFV) and service defined networks (SDN) – development, testing and cloud-native deployment
- Edgeware TV content delivery networks (CDN) – content capture, ad insertion and content delivery
Accelerating digital transformation with purpose is essential for telcos to survive and thrive in the new normal.
Soma Naidoo
Global Head Telco and Technology, Endava