Shaping the future of seamless travel

From personalised entertainment recommendations at 30,000 feet to ridesharing services at the tap of a finger – the world of travel is more connected than ever. Today's customers expect seamless, tailored experiences that delight at every touchpoint.  

 

As we enter a future powered by AI, automation and advanced technology, businesses must be able to adapt quickly to new opportunities, business models and rising customer demands. However, legacy systems, inefficient operations and data challenges continue to limit many providers.  

 

From leading airlines to rideshare start-ups and booking marketplaces, we empower global organisations to overcome technology obstacles and build connected travel experiences. Let's collaborate to shape the future of travel. 

Sample Heading Developing solutions that help drive automotive’s future

Sample Paragraph. Predictable. That’s how the automotive industry has been for over 100 years. OEMs built cars, people bought cars, dealers sold and serviced cars. Then suppliers made their parts and developed services that went into those vehicles. While the complexity remains, electrification is revolutionising and streamlining the industry and fundamentally changing the revenue models that have driven it.  

Sample Paragraph 2 Now, OEMs are transforming from just car-builders into technology companies with IT technicians using fewer traditional tools to create EVs. Our automotive, technology and fintech experts combine to develop bespoke solutions that keep your products flexible and forward-thinking.   

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Delivery units
500
projects delivered
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clients

Our expertise

What can we do for you?

We will help you build user-focused platforms that open up the whole breadth of ancillary services to passengers. 

 

  • API 
  • CX design  
  • Third-party onboarding 
  • CRM 
  • Product strategy 
From our library

Glimpse into our insights

man and woman seated on airplane looking at a mobile phone

Unlocking the Power of Customer Data in Commercial Aviation

Learn how integrating real-time customer insights can enhance loyalty, streamline operations and unlock new revenue streams.

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woman in airport holding her passport

Turning Airline Customer Data into Actionable Insights With Service Blueprints

Learn how service blueprints can help airlines turn customer data into actionable insights. Discover what data to collect, how to best leverage it to achieve your business goals.

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airplane flying up in the clouds

Building Strong Foundations: Modernising Core Systems in Aviation

Airlines are returning to profit after years of disruption. Yet new customer expectations and outdated technologies are keeping them from fulfilling their growth potential. Modernisation offers a solution – learn how.

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airplane flying in bright blue sky

Preparing for Take-Off in the AI Era

How can airlines prepare their systems to best leverage AI technologies? Our expert Claudiu Stancu provides his insights in this Q&A.

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AI-Powered Personalisation: A Winning Passenger Experience

Thanks to rapid adoption of artificial intelligence (AI) technologies, airlines are developing best-in-class customer experiences personalised to their passengers.

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family standing near large with their luggage

How Airlines Can Craft Frictionless Customer Journeys

Personalised recommendations and tailored engagement can enhance customer satisfaction and foster loyalty. Our expert Christi Lane shares how airlines can take ownership of the entire journey to ensure a smooth and seamless travel experience.

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See more of our insights

Why Endava?

Travel today means far more than simply getting from A to B. Customer expectations are rising, and the entire industry – from airlines to rideshare providers – must deliver frictionless, personalised experiences to compete in this rapidly changing market. Our AI-native approach, combined with deep industry expertise, enables global travel providers to modernise their systems, embrace intelligent automation and quickly adapt to new revenue opportunities. By empowering organisations to become AI-first, we’re helping them to craft seamless, personalised journeys, streamline operations and shape the future of travel. 

 

Christi Lane, Senior Industry Advisor, Endava, said: "Travel providers are facing several challenges in an increasingly competitive market. They must deliver seamless, personalised experiences while meeting rapidly evolving customer expectations and preferences. With expertise across the travel ecosystem,we help our customers overcome their unique hurdles to streamline operations and create market-leading connected experiences that win customer loyalty and increase customer engagement."

Meet our experts

Adam-Roark-industries-expert-300px-300px

Adam Roark 

Travel Global Commercial Lead

Steve-Beer-industries-expert-300px-300px

Steve Beer

Regional Commercial Lead

Christi-Lane-industries-expert-300px-300px

Christi Lane

Senior Industry Advisor

Build a market-leading customer experience

Get in touch with our expert team to begin.